
Returns Policy
All returns require RMA (Returned Material Authorization) form filled
out.
No returns accepted without RMA number on package.
We are not responsible for shipping damage.
Shipped wrong
- Our mistake - Full credit including shipping charges - Replacement will be sent, we pay
shipping.
Defective
- Defective Products - will be replaced, repaired or refunded at our discretion.
- Defective Software - must be returned first,will be replaced or refunded at our
discretion.
All others - Ordered wrong, etc.
- Product packaging not opened or damaged
Credit for product only - no restock charge - you pay all shipping and credit card
processing fees.
- Product packaging has been opened or damaged (product must not be damaged).
Credit for product minus 25% restocking charge - you pay all shipping and credit card
processing fees.
- Software - opened software cannot be returned.
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