Returns Policy

All returns require RMA (Returned Material Authorization). Call us to obtain an RMA number.  No returns accepted without RMA number on package. We are not responsible for shipping damage.		Hi, I am Tony, shipping coordinator. If you have questions or need help with an RMA please contact me. 623-772-0623

Shipped wrong

• Our mistake - Full credit including shipping charges - Replacement will be sent, we pay shipping.

Defective

• Defective Products -  will be replaced, repaired or refunded at our discretion.
• Defective Software - must be returned first,will be replaced or refunded at our discretion.

All others - Ordered wrong, etc.

• Product packaging not opened or damaged

Credit for product only - no restock charge - you pay all shipping and credit card processing fees.

• Product packaging has been opened or damaged (product must not be damaged).

Credit for product minus 25% restocking charge - you pay all shipping and credit card processing fees.

• Software - opened software cannot be returned.

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