Returns Policy

All returns require RMA (Returned Material Authorization) form filled out. 
No returns accepted without RMA number on package.
We are not responsible for shipping damage.

Shipped wrong

• Our mistake - Full credit including shipping charges - Replacement will be sent, we pay shipping.

Defective

• Defective Products -  will be replaced, repaired or refunded at our discretion.
• Defective Software - must be returned first,will be replaced or refunded at our discretion.

All others - Ordered wrong, etc.

• Product packaging not opened or damaged

Credit for product only - no restock charge - you pay all shipping and credit card processing fees.

• Product packaging has been opened or damaged (product must not be damaged).

Credit for product minus 25% restocking charge - you pay all shipping and credit card processing fees.

• Software - opened software cannot be returned.

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