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Guarantee Information

Print Products

Our Imaging and Print products are synonymous with quality.
Our products are manufactured in ISO 9001/14001 & STMC
Certified facilities and are guaranteed to meet or exceed OEM specifications.

These products are guaranteed by the manufacturer.
These products are further guaranteed by Katstar.

We will replace a defective product or refund your purchase price, at our discretion.
If you have a defective product please contact us.
Please Note: that you may be required to return the product before credit can be issued.

All Other Products

These products are guaranteed by the manufacturer.
If you receive a defective product we will replace the defective product or refund
the purchase price, at our discretion.

We do not guarantee these products. They are covered under the manufacturer's warranty.
Warranty issues must be addressed to the manufacturer. We will provide assistance if possible.

Our goal is to protect our customers.

You can contact us by email using our contact form
You can call us at 623-772-0623
You can write to us at this address:
Katstar, Inc.
11221 W. Olive Drive
Avondale, AZ 85392

Customer service is our most important product.