Guarantee and Warranty Information
Our Imaging and Print products are synonymous with quality. Our products are manufactured in ISO 9001/14001 & STMC Certified facilities and are guaranteed to meet or exceed OEM specifications.
These products are guaranteed by the manufacturer. These products are guaranteed by Katstar for one year from the purchase date.
We will replace a defective product or refund your purchase price, at our discretion. If you have a defective product please contact us. You must have the order number and purchase date. Please Note: that you may be required to return the product before credit can be issued.
All Other Products
These products are guaranteed by the manufacturer. If you receive a defective product we will replace the defective product or refund the purchase price, at our discretion.
We do not guarantee these products. They are covered under the manufacturer's warranty. Warranty issues must be addressed to the manufacturer.
Our goal is to protect our customers.
You can contact us by email. You can call us at 623-772-0623 You can write to us at this address: Katstar, Inc. 11221 W. Olive Drive Avondale, AZ 85392
Customer service is our most important product.