Katstar logo

Survey Form

About this survey:
In a continuing effort to serve our customers and attract new customers we are conducting this survey to learn about your experience on our website. Please answer the questions honestly. This is the only way we can improve our service to you.
Compensation:
To compensate you for the time spent on the survey you will receive a discount code for $5 off your next order. In order to send the discount code you must fill in your name and email address.
If you do not receive the code please call 623-772-0623

If you wish to remain anonymous you may do so by putting "Anonymous" in the name field and "nobody@survey.com" in the email field. All questions must be filled in in order to submit the survey.
Privacy:
We do not give out or sell information. It is that simple! Unless we are served with a court order, you are pretty safe.
These fields are required.
If you wish to remain anonymous, put"Anonymous" in the name field and "nobody@survey.com" in the email field.
You will not receive the discount.
Name: *    Email:: *   * required fields
 
 
 
All Items must be filled in.
How many times have you visited our site? First time 1 time 2 times 3 times or more
How did you find our site? Google Google Product Search Yahoo Msn Bing Other Referral
What were you looking for? Check all that apply. Battery Bulk Cable Cables Custom Cables Landscape Ligthing Printer Supplies Other Clearance Items
Did you find what you were looking for? Yes No
If you were linked-in (example google product search) did it bring you to the right product? Yes No Not Linked-in
What search tools on our website did you use? Simple Search Advanced Custom Did not use search
What term did you search by? Name or Item Mfg Part # UPC Code SKU # Did not search
Did the search results match your criteria, even if it did not find what you wanted? Yes No Did not search
If you found the product did you purchase it? Yes No Did not Find
Why didn't you purchase it? Price Shipping Handling Tax Other Reason
 
If you found cheaper someplace else, Where Amazon OfficeMax Walmart Inkjets.com Other
 
Please rate our website
Appearance Very Good Good Average Below Average Poor
Navigation Very Good Good Average Below Average Poor
Content Very Good Good Average Below Average Poor
Organization Very Good Good Average Below Average Poor
Easy to Use Very Good Good Average Below Average Poor
How did it load up? Very Fast Fast Average Slow Very Slow
What kind of internet connection do you use? DSL Cable Satellite Dial-up Not Sure
 
Some businesses have firewalls which prevent website features from working.
Did you access the website from Home Work Both
 
Please rate our customer service
Have you contacted us by email? Yes No
Did you receive a prompt response? Yes No
Have you contacted us by phone? Yes No
Was the person courteous and helpful? Yes No
Did you receive the level of customer service you expected ? Yes No
Would you recommend us to a friend? Yes No
 
Thank you for helping us improve our service to you.
Choose your gift option and click Submit to complete this survey.
 
18.206.194.83
Click When Done
 
Go to Main Menu