Katstar Survey Form
About this survey:
In a continuing effort to serve our customers and attract new customers we are conducting this survey to learn about your experience on our website. Please answer the questions honestly. This is the only way we can improve our service to you.
Note:
If you wish to remain anonymous you may do so by putting "
Anonymous
" in the name field and "
nobody@survey.com
" in the email field. All questions must be filled in in order to submit the survey.
Privacy:
We do
not
give out or sell information. It is that simple! Unless we are served with a court order, you are pretty safe.
These fields are required.
If you wish to remain anonymous, put"
Anonymous
" in the name field and "
nobody@survey.com
" in the email field.
You will not receive the discount.
Name:
*
Email::
*
* required fields
All Items must be filled in.
How many times have you visited our site?
First time
1 time
2 times
3 times or more
How did you find our site?
Google
Google Product Search
Yahoo
Msn
Bing
Other
Referral
What were you looking for? Check all that apply.
Bulk Cable
Cables
Landscape Lighting
Printer Supplies
Other
Did you find what you were looking for?
Yes
No
If you were linked-in (example google product search) did it bring you to the right product?
Yes
No
Not Linked-in
What search tools on our website did you use?
Simple Search
Advanced
Custom
Did not use search
What term did you search by?
Name or Item
Mfg Part #
UPC Code
SKU #
Did not search
Did the search results match your criteria, even if it did not find what you wanted?
Yes
No
Did not search
If you found the product did you purchase it?
Yes
No
Did not Find
Why didn't you purchase it?
Price
Shipping
Handling
Tax
Other Reason
If you found cheaper someplace else, Where
Amazon
OfficeMax
Walmart
Inkjets.com
Other
Please rate our website
Appearance
Very Good
Good
Average
Below Average
Poor
Navigation
Very Good
Good
Average
Below Average
Poor
Content
Very Good
Good
Average
Below Average
Poor
Organization
Very Good
Good
Average
Below Average
Poor
Easy to Use
Very Good
Good
Average
Below Average
Poor
How did it load up?
Very Fast
Fast
Average
Slow
Very Slow
What kind of internet connection do you use?
DSL
Cable
Satellite
Cell Phone
Some businesses have firewalls which prevent website features from working.
Did you access the website from
Home
Work
Both
Please rate our customer service
Have you contacted us by email?
Yes
No
Did you receive a prompt response?
Yes
No
Have you contacted us by phone?
Yes
No
Was the person courteous and helpful?
Yes
No
Did you receive the level of customer service you expected ?
Yes
No
Would you recommend us to a friend?
Yes
No
Thank you for helping us improve our service to you. Click Submit to complete this survey.
3.80.4.147
Click When Done